Deleting your account
You have the right to delete your Aamey account at any time under PIPEDA and Quebec Law 25. When you request deletion, we begin a 30-day processing window during which you can cancel the request. After 30 days, your account and all associated personal data are permanently removed.
What gets deleted
- Your profile, preferences, and beauty history
- Your order history (financial records may be retained as required by law)
- Any biometric (face geometry) data — deleted immediately, not subject to the 30-day window
- Your AI conversation history
How to request deletion
- Go to Profile → Delete Account.
- Confirm your identity with your password.
- Tap Request Account Deletion.
You will receive an email confirmation. To cancel the deletion within the 30-day window, simply sign back in or email [email protected].
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